The customer pays Urety
When a customer places an order, collection is made by Urety. That payment covers the customer order. It is not a transfer to the partner, and the partner does not store the customer’s card or invoice address.
The two amounts are different
The customer’s order total can include more than one part, logistics, and the price shown to the customer. The partner row uses only the accepted quote for the part that partner is making. Seeing a customer payment, or a customer order total, does not mean the partner entitlement has been created or paid.
The partner does not collect from the customer
Do not invoice the customer for the same job, and do not ask the customer to pay the quote directly. Questions about the customer’s receipt, a failed customer payment, or a customer refund are handled on the customer order, not by editing a partner row.
If the job is cancelled or sent back
A customer cancellation or a return does not mark a partner row as Ödendi. If an entitlement was already recorded and the assignment is then cancelled, returned, or sent for rework, that row is held. If the job never reached quality approval, it is not listed on Hakediş Takibi.
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