UretycoMake it now

Revisions, Issues & Returns

How to manage CAD revisions, order changes, production issues, nonconformance, returns, and corrective communication.

Overview

Manufacturing depends on controlled revisions. When a file changes, the quote, supplier match, lead time, material plan, and inspection scope may also change. Clear revision control helps prevent wrong parts and makes issue resolution faster.

Revision control

  • Use clear file names such as part-name_rev-B.step and part-name_rev-B.pdf.
  • Upload the model and drawing revision together when both change.
  • Describe what changed if a quote is being updated.
  • Do not assume a supplier will notice small geometry changes without a revision note.
  • Once production starts, revisions may require stop-work, re-quote, or new lead time.

Change impact

ChangePossible impact
Geometry updateMachine time, tooling, material, feasibility, supplier routing, and price may change.
Material changeAvailability, finish compatibility, strength, and lead time may change.
Tolerance changeInspection effort and supplier capability may change.
Finish changePost-processing, masking, color, and schedule may change.
Quantity changeSetup amortization, unit price, and production plan may change.

Issue reporting

  1. 1
    Document the issue

    Take clear photos, measurements, order number, part number, and revision details.

  2. 2
    Compare against scope

    Check model, drawing, tolerance, finish, and order notes.

  3. 3
    Contact support

    Submit the issue with evidence so Uretyco can review supplier records and order requirements.

  4. 4
    Resolution path

    Depending on findings, the path may be clarification, replacement, rework, return, credit, or updated production scope.

Returns and rework

Custom manufactured parts are usually produced to a specific order scope. Return or rework eligibility depends on whether the delivered parts conform to that scope, whether the issue is documented, and which terms apply to the order.

Preventing issues

  • Use drawings for all critical requirements.
  • Confirm units and revisions before checkout.
  • Order prototypes before large batches when the design is new.
  • Ask for inspection reports or sample approval when the risk justifies it.
  • Define cosmetic requirements before finishing starts.

FAQ

  • Can I revise a part after ordering? It may be possible, but production status determines cost and lead-time impact.
  • What evidence helps issue review? Photos, measurements, drawings, order notes, and revision files.
  • Are custom parts returnable? Return handling depends on order terms and whether the issue is a conformity problem.
Was this page helpful?

Can't find what you need? Contact our team for expert assistance with your manufacturing project.

Contact our team